Start onboarding when a deal becomes won.
CRM / native route
Northstar CRM
meets Relay.
Keep deal records, owners, and next steps aligned with every operational handoff.
Request connection ↗Northstar CRMDeal stage updated
01WHEN
RRelaylogic + routing
02THEN
✓Action completeAssign next workflow
Connection overview
Keep work in motion.
Northstar CRM connects the commercial record to work that happens after each deal event. Teams get a clear owner and next step without copying data between systems.
ROUTE SPEC / NORTHSTAR-CRM
- Trigger
- Deal stage updated
- Action
- Assign next workflow
- Connection
- Native
- Setup
- ~5 minutes
Field notes / common routes
Put it to work.
Escalate high-value opportunities without an owner.
Update CRM notes when delivery milestones finish.
Connection protocol
Three stops to live.
- 1
Connect the right Northstar CRM team.
- 2
Select a deal event and map its owner and account fields.
- 3
Run a test deal through the route and publish it.
Signal notes / FAQ
Northstar CRM questions
Does Relay update existing contacts?
Yes. Match by a stable contact or account ID before applying mapped updates.
Can workflows react to custom fields?
Custom deal fields can trigger conditions when they are available to the connected account.